A proven leader with extensive experience in building and transforming Financial Services. At the forefront of influencing the changing shape and evolution of the Financial Services Market in the UK and globally. Known for:

- Being passionate about how financial services becomes more accessible and inclusive through cutting edge technology and a resilient operational and technical backbone

- Preparing customers and colleagues to shape the future and take full advantage of the pace of change

- Working differently with partners and other ecosystem players to create innovative commercial models linked to business outcomes and new agile ways of working

- Creating diverse cultures that build confidence and enable people to reach their full potential
Working across ecosystems, structures and organisational boundaries and removing barriers

- Being a natural disruptor; passionate about changing minds, thoughts and beliefs and challenging the status quo

Currently at the heart of preparing Royal Bank of Scotland (including NatWest) for the future. Leading and implementing the Bank’s Personal and Business Banking ‘Digital First’ strategy using customer experience, data and insight to differentiate the service and activity the Bank delivers to its customers.

Board Member and Chair of the Scottish Financial Enterprise FinTech Executive Group and appointed as a Government FinTech Envoy for Scotland. A nationally and internationally recognised thought leader on digital, innovation, disruptive technologies and the emerging workforce. Regular contributor to The Scotsman, The Times, The Hindu, Women in Technology and listed as a British Interactive Media Association Top 100 Digital Leader.